eZleads

Privacy Policy

Last updated: January 7, 2026

This Privacy Policy explains how eZLeads ("Company," "we," "us," or "our") collects, uses, stores, and protects personal data when business users ("Users," "you") access or use the eZLeads website, platform, and related services (collectively, the "Services").

By accessing or using the Services, you acknowledge and agree to this Privacy Policy.

1. BUSINESS-TO-BUSINESS NOTICE

eZLeads provides its Services strictly on a business-to-business (B2B) basis. This Privacy Policy applies to business users and professional contacts. Consumer privacy laws may not apply where legally permitted.

2. INFORMATION WE COLLECT

We collect the following categories of information:

2.1. Information You Provide Directly

  • Full name
  • Business name
  • Email address
  • Phone number
  • Login credentials
  • Billing and transaction details (excluding full card numbers)
  • Support communications

2.2. Payment Information

  • Payments are processed by third-party payment processors (e.g., Stripe).
  • eZLeads does not store full credit or debit card numbers.

2.3. Automatically Collected Information

  • IP address
  • Device and browser type
  • Access times and activity logs
  • Cookies and similar technologies

2.4. Communications Data

  • SMS messages
  • Call records (date, time, duration)
  • Support tickets and correspondence

3. HOW WE USE INFORMATION

We use collected information to:

  • Provide and operate the Services
  • Process payments and account balances
  • Deliver leads and platform features
  • Communicate with Users (verification, support, operational notices)
  • Prevent fraud, abuse, and unauthorized activity
  • Comply with legal obligations
  • Improve platform performance and security

We do not sell personal data to third parties.

4. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following:

  • Performance of a contract (providing Services)
  • Legitimate business interests
  • User consent (e.g., SMS communications)
  • Legal or regulatory compliance

5. SMS & PHONE COMMUNICATIONS

By creating an account, you consent to receive:

  • SMS messages
  • Phone calls

These communications may relate to:

  • Account verification
  • Service notifications
  • Customer support

Message and data rates may apply. You may opt out of non-essential SMS messages by following opt-out instructions (e.g., replying "STOP"), where applicable.

6. SHARING OF INFORMATION

We may share information with:

  • Payment processors (e.g., Stripe)
  • Hosting and cloud service providers
  • Analytics and security providers
  • Law enforcement or regulators when required by law

All third parties are required to maintain appropriate security and confidentiality measures.

7. DATA SECURITY

eZLeads implements reasonable administrative, technical, and organizational safeguards to protect personal data.

However:

  • No system is 100% secure
  • Transmission over the Internet carries inherent risk

You acknowledge and accept these risks when using the Services.

8. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Provide Services
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

Data may be anonymized or deleted when no longer required.

9. USER RESPONSIBILITIES REGARDING LEAD DATA

Users acknowledge and agree that:

  • Lead data is used at the User's own risk
  • Users are responsible for lawful use of lead data
  • Users must comply with privacy, marketing, and telecommunication laws
  • eZLeads bears no responsibility for User misuse of data

10. COOKIES & TRACKING

eZLeads uses cookies and similar technologies to:

  • Enable core website functionality
  • Improve performance and security
  • Analyze usage trends

You may disable cookies through browser settings, but some features may not function properly.

11. INTERNATIONAL DATA TRANSFERS

If you access the Services from outside the United States, you acknowledge that your data may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ.

12. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to certain processing activities

Requests may be submitted through eZLeads support channels. We reserve the right to verify identity before fulfilling requests.

13. CHILDREN'S DATA

The Services are not intended for individuals under eighteen (18) years of age. We do not knowingly collect data from minors.

14. CHANGES TO THIS PRIVACY POLICY

eZLeads reserves the right to modify this Privacy Policy at any time. Continued use of the Services after updates constitutes acceptance of the revised Policy.

15. CONTACT INFORMATION

For privacy-related questions or requests, contact:

support@ezleads.homes

or via the support section on the eZLeads website.